Help with Geography Games
Select your problem:
1)I cannot see whole game, part of it is cut off.

2)I am using firefox. The games used to work - now nothing happens when I press play.

3)A game is not working for me and I need to use it right now! (We have some alternate versions of the game.)

2)Problem: While using Mozilla Firefox, the games have recently stopped working (you press play, and nothing happens)... chances are it's the pop-up blocker.

To allow our games to work in firefox:

1. at the top of the firefox page select "tools"
2.  from the pull-down menu select "options"
3. from the "options" menu click on "content"
4.  from the "Block pop-up windows" click on the "Exceptions" button
5. Type in "sheppardsoftware.com" in the "Address of web site" box
6. click on the "allow" button

Note - this is just to enable our games in firefox, you will not be subject
to pop-up ads.

3)Problem: A game isn't working for me and I need to use it right now!
If you have to use a game right away and it appears not to be working... first off, try it a few times. Sometimes if your internet connection slows down, it looks like the game won't load, but it will.

If you've tried several times and can't get it to work (or is too big, etc etc), here are a few alternatives you can do to play right away:

1)Play the Dial Up version of the game, which is located underneath each Play button of every game.

2)Try the Mac versions (even if you have a PC). Here are the links (also accessible underneath the title of the USA, Africa, Asia, Europe etc):

USA: http://sheppardsoftware.com/web_games_mac.htm
Africa: http://sheppardsoftware.com/African_Geography_Mac.htm
Asia: http://sheppardsoftware.com/Asian_Geography_Mac.htm
Europe: http://sheppardsoftware.com/European_Geography_Mac.htm

If you still have difficulty, don't hesitate to email us for help! You can find that info on our contact page.

Hope this helps, and have fun playing our geography games!
-The Sheppard Software Team

USA Games - Europe Games - All Games